Effective Date: 03/03/2026
Company Name: XSUNT CORPORATION
Website: https://xsunt.com/
Support Email: support@xsunt.com
1. Purpose and Scope
These Terms and Conditions describe XSUNT’s SMS-based reporting assistance service and the rules that apply when the service is used.
These Terms do not independently enroll anyone in an SMS messaging program or serve as a method of collecting consent to receive text messages.
2. Description of SMS Service
XSUNT provides SMS-based communication integrated with an AI-powered reporting platform.
The SMS service:
- Is user-initiated only
- Provides responses to inbound inquiries
- Is informational and service-related
- Does not include marketing or promotional messaging
We do not initiate SMS conversations.
3. User-Initiated Messaging
The SMS service is initiated only when a user voluntarily sends a text message to XSUNT’s designated telephone number.
By sending a message, the user is requesting an SMS response to that specific inquiry. This action does not enroll the user in a recurring messaging program and does not authorize XSUNT to send marketing or promotional messages.
XSUNT does not initiate SMS conversations or send unrelated messages through this service. Message frequency depends on the user’s interaction with the service. Message and data rates may apply.
4. Opt-Out Instructions
You may opt out at any time by replying:
- STOP to cancel SMS communication
After opting out, you will no longer receive SMS responses unless you initiate a new message.
5. Help and Customer Support
For assistance with the SMS service, reply HELP at any time. You will receive a message with information about how to contact XSUNT support.
You may also contact us directly:
Email: support@xsunt.com
Address: XSUNT Corporation, 828 Newtown Yardley Road, Newtown, PA 18940
Support is available for questions regarding:
- Using the SMS service
- Message delivery or technical issues
- Opting out of SMS communications
- Privacy or data-handling concerns
For emergencies or urgent medical matters, do not use the SMS service. Contact the appropriate emergency service or qualified healthcare professional.
6. User Responsibilities
You agree that:
- You are the authorized user of the mobile number used
- You will not use the SMS service for unlawful purposes
- You will not transmit harmful, abusive, or fraudulent content
- You understand that SMS is not guaranteed to be secure
7. AI Processing Disclosure
Inbound messages may be processed using automated systems, including AI technologies, to generate responses related to reporting platform functionality.
AI-generated responses are provided for informational purposes only and may not always be accurate.
You are responsible for verifying information when necessary.
8. Data Usage & Retention
We do not store conversation data outside of required system logs.
Limited log information may be retained for:
- Message delivery verification
- System troubleshooting
- Security monitoring
- Legal compliance
Logs may include phone number, timestamp, message ID, and delivery status.
We do not sell or rent personal information.
9. Service Availability
We do not guarantee:
- Uninterrupted message delivery
- Error-free AI responses
- Availability at all times
Carriers are not liable for delayed or undelivered messages.
10. Limitation of Liability
To the maximum extent permitted by law, XSUNT shall not be liable for:
- Damages resulting from SMS delays or failures
- Errors in AI-generated responses
- Unauthorized access to messages during transmission
11. Changes to Terms
We may update these Terms at any time. Updates will be posted on our website with a revised effective date.
Continued use of the SMS service constitutes acceptance of updated Terms.
12. Contact Information
For questions about these Terms:
XSUNT Corporation
Email: support@xsunt.com
Address: 828 Newtown Yardley Road, Newtown PA 18940