Effective Date: 03/03/2026
Company Name: XSUNT CORPORATION
Website: https://xsunt.com/
Support Email: support@xsunt.com
1. Overview
XSUNT provides SMS-based communication integrated with an AI-powered reporting platform. SMS messaging is used solely to respond to user-initiated requests.
We do not send unsolicited messages and do not initiate SMS conversations.
2. Nature of SMS Communications
SMS messages are:
- User-initiated
- Conversational in nature
- Related to reporting platform inquiries
- Informational and service-related only
We do not send marketing or promotional messages.
Message frequency depends entirely on user interaction.
Message and data rates may apply.
3. Consent
By sending a text message to our designated number, you consent to receive responses related to your request.
We only respond to inbound messages.
We do not initiate contact via SMS.
4. Opt-Out Instructions
You may reply:
- STOP to end SMS communication
- HELP for assistance
Because messages are user-initiated, no further responses will be sent after opt-out unless you send a new message.
5. Information We Collect
When you send an SMS message, we may process:
- Your phone number
- The content of your message
- Date and time of communication
- Message delivery status
We do not collect additional personal information beyond what you voluntarily provide in your message.
6. Data Storage & Retention
We do not maintain customer marketing databases.
We do not store conversation data outside of required system logs.
Limited log data is retained solely for:
- Message delivery verification
- System troubleshooting
- Security monitoring
- Legal compliance
Logs may include message ID, timestamp, delivery status, and associated phone number.
Logs are retained for [30–90 days recommended] and then securely deleted.
7. AI Processing Disclosure
Inbound SMS messages may be processed by automated systems, including AI-powered tools, to generate responses related to reporting platform functionality.
AI processing is used solely to respond to your request and improve system performance.
No personal data is sold or used for advertising purposes.
8. Third-Party Service Providers
We use third-party messaging providers (such as Twilio Inc.) to transmit SMS messages.
These providers process phone numbers and message metadata solely for delivery purposes and are contractually restricted from using this data for independent marketing.
9. No Sale of Information
We do not sell, rent, or share personal information with third parties for marketing purposes.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect communication logs from unauthorized access.
However, no transmission method is 100% secure.
11. Contact Information
For privacy-related questions:
XSUNT
Email: support@xsunt.com
Address: 828 Newtown Yardly Road, Newtown PA 18940